At Distress Aid Mobile Alarms, we are committed to offering Mobile Alarms with 24-hour Monitoring Services for residents living in Ontario. Sometimes, that starts with making sure that all of your questions are answered.
Check out our answers for some of the frequently asked questions.
Q: Do we need a home phone or cell phone?
A: No, our Mobile Alarm has its own cellular communicator built into it.
Q: What happens if I cannot press a button?
A: With our optional advanced fall detection, we will be notified even if you are unable to press a button.
Q: Is the button waterproof?
A: Yes. It can be worn in the shower, or outdoors in the rain.
Q: What is the range of the GPS Mobile System?
A: It works anywhere, at home or ON-THE-GO, nationwide in Canada.
Q: Do we purchase or rent the GPS Mobile system?
A: It’s a Rental. Lifetime service and warranty is included.
Q: What about a warranty?
A: Our Rental Devices come with lifetime service and warranty. Distress Aid will repair or replace the device, at their discretion, for normal wear and tear, defect, etc. There is no cost to you for the repairs or shipping.
Q: Is there a long-term contract?
A: No. You only commit to 3 months, after that you can cancel with 30 days’ notice.
Q: What happens if we move?
A: Simply notify us, and take the device with you, anywhere in Canada.
Q: What happens to the device when we no longer need it?
A: Contact our office. We will arrange to retrieve it. Arrangements will be made through our office.